Privacy Policy

FreeGPT ("we", "us", or "our") operates the website freegpthk.com (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

We collect information you provide directly:
- Account Information: When you sign in with Google, we receive your name, email address, and profile picture.
- Usage Data: Messages sent, models used, token consumption, and session metadata.
- Device Information: Browser type, operating system, IP address, and device identifiers.
- Payment Information: When you purchase tokens, payment is processed by Stripe. We do not store your full credit card number.

We use collected information to:
- Provide and maintain the Service
- Process transactions and manage your token balance
- Improve and personalize user experience
- Monitor usage patterns and prevent abuse
- Communicate service updates

We use cookies and similar technologies to:
- Maintain your session and preferences (language, theme)
- Store authentication tokens
- Analyze site traffic and usage patterns

You can control cookies through your browser settings. Disabling cookies may affect Service functionality.

We use Google AdSense to display advertisements on our Service. Google AdSense uses cookies and web beacons to serve ads based on your prior visits to our website and other websites on the Internet.

Google's use of advertising cookies enables it and its partners to serve ads based on your visit to our site and/or other sites on the Internet. You may opt out of personalized advertising by visiting Google Ad Settings.

For more information about how Google collects and uses data, please visit Google's Privacy Policy.

Third-party vendors, including Google, use cookies to serve ads based on a user's prior visits. Users may opt out of the use of the DART cookie by visiting the Google advertising opt-out page.

Your data is stored on Google Cloud Platform (Firebase/Firestore) with industry-standard security measures including:
- Encryption in transit (TLS) and at rest
- Access controls and authentication
- Regular security audits

While we strive to protect your information, no method of electronic transmission or storage is 100% secure.

We retain your data for as long as your account is active. You may request account deletion by contacting us, which will result in:
- Removal of your profile and authentication data
- Deletion of conversation history
- Forfeiture of remaining token balance

Some data may be retained for legal compliance or legitimate business purposes.

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete it promptly.

Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Data portability

To exercise these rights, contact us at the email below.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

If you have questions about this Privacy Policy, please contact us at: support@freegpthk.com